Contact Us Customer Service We're available 24 hours a day, 7 days a week.
1.800.565.7292Please call this number for questions or comments about billing/collections, service-related questions, water quality, move-in/move-out notification, changes to your account, water usage and all related matters. Our representatives are available 24/7 to assist you. Main Office
Pennsylvania American Water
800 W Hersheypark Drive
Hershey, PA 17033 External Affairs, Eastern Pennsylvania
Terry Maenza
Communications Manager
Pennsylvania American Water
4 Wellington Blvd
Wyomissing, PA 19610
Phone: 610.670.7789, ext 123
Fax: 610.741.0090
Terry.Maenza@amwater.com Susan Turcmanovich
Communications and Corporate Responsibility Specialist
Pennsylvania American Water
100 N Pennsylvania Avenue
Wilkes.Barre, PA 18701
Phone: 570.830.6520
Fax: 570.830.6511
Susan.Turcmanovich@amwater.com External Affairs, Western Pennsylvania
Gary Lobaugh
Communications Manager
Pennsylvania American Water
300 Galley Road
McMurray, PA 15317
Phone: 724.873.3674
Fax: 724.746.9290
Gary.Lobaugh@amwater.com Josephine Posti, APR
Pennsylvania American Water
External Affairs Specialist
300 Galley Road
McMurray, PA 15317
Office: 724.743.3103
Mobile: 412.667.1479
josephine.posti@amwater.com Government Relations
Sue Yenchko
Director, Governmental Affairs
Pennsylvania American Water
800 W Hersheypark Drive
Hershey, PA 17033
Phone: 717.520.4604
Fax: 717.520.4635
sue.yenchko@amwatercom Business Development
Charles W Johnston
Manager, Business Development
Pennsylvania American Water
800 W Hersheypark Drive
Hershey, PA 17033
Phone: 717.531.3219
Fax: 717.531.3235
charles.johnston@amwater.com Procurement
William E Hardy, Jr,
Manager .Supply Chain
American Water
800 W Hersheypark Drive
Hershey, PA 17033
Phone: 717.531.3287
Fax: 717.531.3235
william.hardy@amwatercom Human Resources
Susan L Caruso, SPHR
Manager, Human Resources
Pennsylvania American Water
300 Galley Road
McMurray, PA 15317
Phone: 724.873.3688
Fax: 724.743.3121
American Water Contacts Customer Service
Please choose your state from the list below for a quick link to contact information for your state. Arizona American Water California American Water Hawaii American Water Illinois American Water Indiana American Water Iowa American Water Kentucky American Water Long Island American Water Maryland American Water Michigan American Water Missouri American Water New Jersey American Water New Mexico American Water Ohio American Water Pennsylvania American Water Tennessee American Water Texas American Water Virginia American Water West Virginia American Water
For Media or External Affairs Inquiries, click here to locate your state's External Affairs Representative.
Applied Water Management
Andre Zinkevich
Vice President
Applied Water Management (AWM) Business Development
Office: 908.431.7017
Cell: 908.295.1030
Gary Lohse
Senior Managing Engineer
Applied Water Management (AWM)
Office: 908.431.7014
Cell: 908.285.5294 Investor Relations
Investor Hotline: 1.856.566.4005 Edward Vallejo
Vice President, Investor Relations
American Water
1025 Laurel Oak Road
Voorhees, NJ 08043
Fax: 856.346.8440
aw.investorrelations@amwater.com Muriel S. Lange
Investor Relations Manager
Phone: 856.346.8212
Fax: 856.782.2782
aw.investorrelations@amwater.com Cathy L. DeMots
Investor Relations
Phone: 856.566.4005
Fax: 856.782.2782
aw.investorrelations@amwater.com For General Inquiries
Please contact our Corporate Headquarters:
1025 Laurel Oak Road
Voorhees, NJ 08043
856.346.8200
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